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Small to Medium Businesses Expand Customer Loyalty With Their WiFi

It’s a fact — the global value of Wi-Fi is exploding. According to a report commissioned by the W-Fi Alliance, it was a $1.96 trillion market in 2018. And by 2023, that number will hit $3.47 trillion! In the United States alone, Wi-Fi contributes more than $222 billion in economic value.

By 2022, Cisco estimates that 51% of all Internet traffic will be from Wi-Fi — up 43% from 2017. In fact, the growth of free Wi-Fi is exploding for small to medium businesses. 50% of the small businesses surveyed said that customers spent more money when Free WiFi was available. And almost 62% of businesses that provide free WiFi claim that their customers stay longer and spend more money. 

Wi-Fi used to be a luxury — not anymore. Today, it has become a necessity and somewhat of a consumer expectation, and therefore, a competitive differentiator. Seventy-three percent of Americans say it is very important to always have access to Wi-Fi in their daily lives.

A vast majority of smartphone and tablet owners are using mobile data and are looking for ways to reduce their data usage and find better data speeds with a reliable WiFi connection. According to Telecom Paper, one in 10 people admitted to leaving a venue because there was no free Wi-Fi access.

There’s no question that Wi-Fi is extremely influential. 48% of consumers say they are more likely to shop at a store that gives them access to free Wi-Fi. This shows that Wi-Fi has been a proven utility for local businesses. However, the benefits of using a marketing company like (AfterWinners) that will generate repeat visits, add new customers to your base, and remarketing to customers that haven’t been back since the last 30, 60, and 90 days of their last visit. 

According to OnDeviceResearch, 74% of people would be happy for a retailer to send a text or email with promotions while they’re using in-store Wi-Fi. This shows that free Wi-Fi can be a very effective communication channel.

According to CMO Council, 56% of social network users have stated they would use their social profiles to login in return for a customized experience with a brand. This shows that you can grow your social media followers by offering free Wi-Fi.

After Winners partners with marketing agencies and/or local businesses who are looking for the next best cutting edge technology to generate sales, leads, and repeat traffic back on auto-pilot