Speakers

Primarily responsible for the creation and delivery of the Zoom Customer Experience platform and ecosystem. 

Formerly functioned as the Channel GTM & Partner Enablement  CX practice leader for Zoom.

Former leader of the CX Practices at both Telarus and Intelisys.  With over 35 years combined experience of running contact centers, consulting for contact centers and leading customer experience practices, Brandon is a well sought out keynote speaker, panelist, webinar host and trainer in the customer experience industry. 

He served as Founder and President of the consulting firm Exceptional Contact Centers. And held multiple leadership roles with Humana, Travelers & Sprint.