Santiago Cuarterola is a results-driven professional with extensive experience in business development; client relationship management and customer service. With over 15 years years of experience at American Express in various operational and customer service roles, Santiago has a proven track record in B2B payment methods. He has also recently worked on fintech startups where he led the establishment of operations and set up payments processors with customers on gateways and innovative payment instruments.
Throughout his career, Santiago has excelled in bidding and managing bids from RFP proposals, increasing software adoption, and driving revenue growth for customers. With a focus on payment innovation and customer satisfaction, Santiago has successfully managed a portfolio including Fortune 500 companies, consistently meeting objectives for customer satisfaction and retention. He is skilled in analyzing financial market trends, developing strategic plans, and fostering long-term partnerships.